Perform the following duties and responsibilities (with supervision, as needed) utilizing defined
procedures and processes:
Completes assigned QA tasks to ensure achievement within deadlines and expectations
of those tasks.
Reviews requirement documents and executes test scripts, updates test matrices, and
test plans for both functional and nonfunctional testing.
Identifies, analyzes, and documents defects, questionable functionality, errors and
inconsistencies in the software/products using established processes and procedures,
as well as following through to completion.
Verifies that consultant/programmer documentation is correct and complete. Completes
QA related documentation.
Communicates effectively with Management, Programmer Analysts, Business Analysts,
and Project Managers to provide QA scheduling/planning for projects, as well as defect
resolution during software development life cycle in a concise and professional manner.
Escalates issues/problems to the appropriate party as needed, and tracks issues till
Continuously develops and maintains understanding of Astea product offerings.
Works independently and as part of a team, without close/frequent supervision, keeping
focused on short and long-term objectives.
Bachelor’s degree (BS or BA) from four-year college or university in business, computer
science, or related field.
1– 2 years related experience and/or training or equivalent combination of education and
Knowledge of the software development life cycle, especially in the analysis of software
design and code development and its application to testing (preferred).
Experience in analyzing business requirements, writing test scripts, test matrices and
test plans with understanding of the QA process, and working with Programmer
Analysts, Business Analysts and Project Managers to track defects through to resolution
Experience in testing software products according to industry standards with a focus on
manual testing. Knowledge of bug tracking tools such as Quality Center and/or TFS
Experience/knowledge of testing major mobile operating systems such as Android, iOS
and Windows Phone (preferred).
Experience/knowledge of testing web applications (preferably .Net) and mobile
Strong analytical and problem solving skills, detail-oriented with a passion for testing.
Strong verbal and written communication skills, with an ability to express various
concepts in audience appropriate terms.
Must be proficient with MS Office applications (Word and Excel).
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