What is a bug report? A bug report is a report about defects in software. It includes a list of the bugs discovered by testers while performing tests on software products. Bug reports may be written properly, or they may be badly written.
Importance of Good Bug Reports
One of the importance of a bug report is it helps software developers to check or understand if the product they have built is of high quality or not. In other words, bug reports enable the development team to be aware of what the application lacks, or likewise what needs to be developed or changed.
Furthermore, good bug reports can save time and also cost. Because bugs are presented properly in the bug report, software developers will be able to resolve them right away. Therefore, no time will be wasted. Hence leading to lesser project cost.
In addition to this, better or excellent communication can exist between the testing team, development team, and other stakeholders if the bug report is presented properly. In other words, a good bug report can lead to better understanding
between the parties involved in the software project.
Characteristics of a Good Bug Report
A bug report must include these characteristics or qualities in qualifying as a good bug report.
Straight to the Point
It must be specific. A good bug report must not contain too many words. Neither must it “beat around the bush.” It must straightforwardly present facts. In other words, brief but concise. This is what a good bug report must be.
Clear and Specific Bug Number
The number of bugs discovered and also identified on software must be indicated in the report. Moreover, it must be presented clearly and accurately in the report. Therefore, showing the specific number of bugs clearly will help developers to understand them. This will also be a way to identify what steps developers must take to resolve the bug issues.
Can be Reproduced
A good bug report must contain steps on reproducing the bugs. If the bugs are not reproducible, then they will never be fixed or resolved. Describing a bug step by step will make it easy to reproduce. Therefore, no step must be skipped in describing a bug. This means that it must contain all the vital data needed. Data must be presented one after the other, following a particular pattern. This will make its presentation more comprehensible, concise, and complete.
Bugs or defects report is the most vital tool for developers to understand where the product that has been built by them is lacking its functionality or performance. Testers have to be very careful in studying business and customer requirements while developing their test cases and test plan. The quality of test cases will enhance the core performance and functionality of the product built.
As mentioned, bug reports may be badly written or may be properly written. For bug reports to be considered as “good”, software testers must be aware of several characteristics to achieve it.