Tag: ux connection

Recoverability Testing and UX Connection Gone Wrong

Recoverability Testing and UX Connection Gone Wrong

QA articles
Recoverability of errors may be a key element to consider while designing products. When errors occur, the following five factors may repair the damage, the error it causes to users in the first place. https://www.youtube.com/watch?v=C602meeMliY 1. Provide visibility to the user of what was done An error occurs when a user did something that the system doesn't have the skills to handle. When users make mistakes and obtain no feedback, they're completely lost. For example, sending an email that was run over by a virus, but the recipient doesn't know a thing about it. When an error occurs, it's good to inform the user, precisely what the user did a couple of moments ago. This way, it will help the user realize whether his actions were right or not and make amends accordingly. 2. Tell t...