Be a Software Quality Assurance Analyst at Westerra Credit Union

Essential Functions

Define and develop testing requirements to validate software was built to specifications. Submit test plans, test reports for review and feedback. Design and prioritize test plans and test cases.
Perform functional, integration and regression testing. Perform analysis of functional specifications for accuracy, completeness, ambiguity and testability.
Evaluate, troubleshoot and manually test software repeatedly against requirements in search of bugs and errors to report to the development team.
Be knowledgeable of the needs of the end user, testing scenarios and/or problems they may encounter while using the software.
Review and provide feedback on requirements, design, and scope documents.
Interact with Subject Matter Experts (SMEs) and development team to identify and refine test requirements.
Create and maintain project-testing schedule to track progress and ensure completion of testing within scheduled timeframes.
Make recommendations for change and continuous improvement of software quality assurance processes and documentation to ensure system readiness prior to product implementation. Ensure suggested changes adhere to all policies, procedures and requirements.
Explore technological innovations, such as using automated testing methods in appropriate situations.
Create standardized departmental test plans to be executed during releases and/or updates of core system.
Participate in change control process and implementation review. This will include supplying verifying approved and tested version of code and final documented requirements.
Identify and initiate fixes for software already in production.
Clearly communicate and supply documented technical solutions in a user-friendly, professional manner.
Supplies clear and thorough communication on the status of work.
Consistently demonstrates the Westerra Way Experience and complies with all policies, procedures and regulations.
Other duties as needed or assigned.

Position Titles That Report To This Positions: None

Education Experience And Certification

Experience with all phases of software development utilizing Development Life Cycle practices.
Experience with Jack Henry suite of technologies preferred; specifically Episys, Synapsys, Synergy, and Image Teller Capture.

2-5 Years’ Experience Supporting Business Application Development Required.

High level of computer literacy with spreadsheets, word processing, database software and/or business systems (Word, Access, Excel, PowerPoint, MS Project, VISIO or other graphic software).
Bachelor’s Degree in Computer Science, Information Systems, Business or other related field or equivalent work experience.

Skills And Abilities

Strong analytical and problem solving skills.
Strong technical aptitude for new technology.
Excellent verbal, written, and interpersonal communications skills. Ability to communicate test plans, procedures and statuses in a variety of ways, including group presentations, meetings, phone calls and emails.
Excellent attention to detail and organizational skills; manage multiple priorities with tight deadlines.
Effectively prioritize and execute tasks in a high-pressure environment.
Strong relationship building and teamwork skills with the ability to develop and maintain consultative relationships with all levels of staff.
Ability to maintain confidences.

Working Environment/Physical Requirements

High volume, fast-paced, collaborative office environment.
Daily use of computer and other standard office equipment required.
Operate a computer keyboard, view a computer screen and sit at a desk or computer table for extended period.
Works primarily at a desk.

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